Terms and Conditions


This website is operated by Coffee Story Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Coffee Story Ltd. Coffee Story Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or products which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WooCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

By agreeing to these Terms and Conditions, you represent that you are the billpayer, or have express permission from,the billpayer to make the payment.

Subscription Payments

Home and Office Subscriptions will be billed upon despatch, and will automatically renew at the frequency selected at checkout.

Gift Subscriptions require one-off payments, and cannot be cancelled or modified after the the first despatch.

You can cancel or modify your subscription from ‘my account’ at any time. To modify or cancel a subscription by getting in touch with us directly, please be sure to notify us at least 24 hours in advance of the upcoming shipping date. In the event under 24 hours notice is given, we cannot guarantee the subscription will be cancelled before despatch, and a small handling fee may be applied.

In the event a subscription is cancelled before the first despatch, the entire order will be cancelled and the full order amount will be refunded.

Special Offers

All coupons, special offers and promotions are offered by Coffee Story in good faith. Unless otherwise stated, such ‘special offers’ will only apply to regular purchases of coffee on repeat subscriptions. Special Offer redemptions are limited to one per household, and duplicate orders will be cancelled and refunded.

Unless otherwise stated, Gift Subscriptions and Office Subscriptions will be exempt from all offers.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications To The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Privacy Policy

By using this Site or any of our Services you agree you have read and understood our Privacy Policy.

Our Privacy Policy can be found here.


By using this site you agree to our Cookies Policy